Tuesday, June 14, 2005

Gotcha!

It's quite unbelievable that I've been lucky enough to stay clear of people selling credit cards over the phone. Still trying to figure out how I managed it this long. Honeymoon ended this weekend. But by the second call, I realised I'm a pro!!

Smart Sales Guy: Sir, I'm calling from American Express. I've been referred to you by Mr Kartik Chandra for a special credit card offer.
Innocent Me: Okay, tell me...
SSG: There's this Gold Card that will give you features like...[launches into delivery outlining how perhaps the card just about stops short of enabling me to buy the moon!]
IM: Umm..okay...SSG (hyper as ever): And, there's no fuel surcharge, no hidden charges....blah blah...
IM: You know, I'm not so sure...
SSG: It's the best deal, sir. Plus you can also avail of facilities like....
IM (partly confused, and partly falling for the pitch): Listen, I need to think; can I get back to you on this?
SSG: Certainly sir, I'll call you in two days time. Have a good day.

Sheesh, this guy almost got me. Now I was determined to (over)compensate with the next call. Didn't have to wait too long. Come Sunday...

Smart Sales Gal: Hi, I'm calling from Citibank.
Well Prepared Me: Yeah!
SSG: We have received a reference for you for our Gold Card.
WPM: Er, reference from whom, may I ask?
SSG (sligltly shaken, possibly not used to such a retort): Sir, I cannot say that...
WPM (cutting in): Then that makes this call unsolicited. Are you aware of a recent Supreme Court order regarding such calls?
SSG (definitely rattled): Uh...let me tell you about this card sir. It's free for life with a credit limit of Rs 2.5 lakh.
WPM: Listen, I understand all that but I'm not interested. Thanks.

You know - all said and done, I sometimes feel sorry for these guys selling cards over phones.

2 comments:

vAgue said...

I feel very sorry for them sometimes, but that does not preclude me being feeling buggered when they call...0The legal angle, that's a killer though...

SomeOl'Guy said...

hey, sympathise with that. i used to be hounded constantly and it's got to the point where i immediately cut in with 'not interested, sorry, bye' and hang up. but i try not to be offensive because they're just doing their jobs and i'm just glad i'm not the one making those calls... :-)